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Frequently Asked Questions

What are Research Credits

Research credits are the number of Profit Calls

How credits are deducted

Credits are charged only when there is a Profit in the given trade/investment call

Do my credits deduct even on Loss Calls

No, if the given trade ends in Loss, the credit balance remains unchanged

How to subscribe to Research Credits

Similar to that of Research on timeframes (monthly, quarterly, etc.,), but here we are keen only on Research Credits and not Months.

What is the validity of my services opted?

Your services will be active till you have at least ONE Credit for your Service, the moment your Credit balance becomes Zero, your service is expired.

How do I check my Research Credits balance

You can view your Research Credits for each service you have subscribed to in your PROFILE section of both the Website and the Mobile App

How to renew or add Research Credits to my service

Similar to that of subscription, go to Subscribe section on your App or Website and you can avail the services

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You will be notified once your Credits balance hits 5 or less

How to get support if I find any issues related to Research Credits

Kindly text our official WhatsApp @ 9900391006 and allow us some time to look into and solve alternatively you can raise a ticket in the Mobile app

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Service modifications are not allowed on Basic Plans and however it is allowed on Premium plans

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Your Mobile App notifies on top of the mobile screen, kindly ensure the settings of your mobile are allowed to receive notifications. The notification makes a notification tone for every update from Streetgains

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